{"id":19269,"date":"2025-09-06T13:11:08","date_gmt":"2025-09-06T11:11:08","guid":{"rendered":"https:\/\/valroom.com\/?page_id=19269"},"modified":"2025-09-07T15:16:06","modified_gmt":"2025-09-07T13:16:06","slug":"incidencias","status":"publish","type":"page","link":"https:\/\/valroom.com\/en\/incidencias\/","title":{"rendered":"Report issue"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"19269\" class=\"elementor elementor-19269\">\n\t\t\t\t<div class=\"elementor-element elementor-element-b6798ad e-flex e-con-boxed e-con e-parent\" data-id=\"b6798ad\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2adeef1 elementor-widget elementor-widget-text-editor\" data-id=\"2adeef1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>WE\u2019RE ALMOST THERE\u2026<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-304dbf7 e-flex e-con-boxed e-con e-parent\" data-id=\"304dbf7\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-14f4a70 elementor-widget elementor-widget-text-editor\" data-id=\"14f4a70\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>ISSUE RESOLUTION FORM<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2d80d72 elementor-widget elementor-widget-text-editor\" data-id=\"2d80d72\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>This form is for reporting any issue you may have in your accommodation. Once we receive it, we\u2019ll take care of fixing it as soon as possible.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-144951c e-flex e-con-boxed e-con e-parent\" data-id=\"144951c\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e59684c elementor-widget elementor-widget-shortcode\" data-id=\"e59684c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"shortcode.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-shortcode\"><div class=\"forminator-ui forminator-custom-form forminator-custom-form-19281 forminator-design--basic  forminator_ajax\" data-forminator-render=\"1\" data-form=\"forminator-module-19281\" data-uid=\"69e746ef8f780\"><br\/><\/div><form\n\t\t\t\tid=\"forminator-module-19281\"\n\t\t\t\tclass=\"forminator-ui forminator-custom-form forminator-custom-form-19281 forminator-design--basic  forminator_ajax\"\n\t\t\t\tmethod=\"post\"\n\t\t\t\tdata-forminator-render=\"1\"\n\t\t\t\tdata-form-id=\"19281\"\n\t\t\t\tenctype=\"multipart\/form-data\" data-color-option=\"theme\" data-design=\"basic\" data-grid=\"open\" style=\"display: none;\"\n\t\t\t\tdata-uid=\"69e746ef8f780\" action=\"\"\n\t\t\t><div role=\"alert\" aria-live=\"polite\" class=\"forminator-response-message forminator-error\" aria-hidden=\"true\"><\/div><div class=\"forminator-row\"><div id=\"name-1\" class=\"forminator-field-name forminator-col forminator-col-12\"><div class=\"forminator-field\"><label for=\"forminator-field-name-1_69e746ef8f780\" id=\"forminator-field-name-1_69e746ef8f780-label\" class=\"forminator-label\">1. Name <span class=\"forminator-required\">*<\/span><\/label><input type=\"text\" name=\"name-1\" value=\"\" placeholder=\"\" id=\"forminator-field-name-1_69e746ef8f780\" class=\"forminator-input forminator-name--field\" aria-required=\"true\" autocomplete=\"name\" \/><\/div><\/div><\/div><div class=\"forminator-row\"><div id=\"email-1\" class=\"forminator-field-email forminator-col forminator-col-12\"><div class=\"forminator-field\"><label for=\"forminator-field-email-1_69e746ef8f780\" id=\"forminator-field-email-1_69e746ef8f780-label\" class=\"forminator-label\">2. Email <span class=\"forminator-required\">*<\/span><\/label><input type=\"email\" name=\"email-1\" value=\"\" placeholder=\"\" id=\"forminator-field-email-1_69e746ef8f780\" class=\"forminator-input forminator-email--field\" data-required=\"1\" aria-required=\"true\" autocomplete=\"email\" \/><\/div><\/div><\/div><div class=\"forminator-row\"><div id=\"phone-1\" class=\"forminator-field-phone forminator-col forminator-col-12\"><div class=\"forminator-field\"><label for=\"forminator-field-phone-1_69e746ef8f780\" id=\"forminator-field-phone-1_69e746ef8f780-label\" class=\"forminator-label\">3. Phone number <span class=\"forminator-required\">*<\/span><\/label><input type=\"text\" name=\"phone-1\" value=\"\" placeholder=\"\" id=\"forminator-field-phone-1_69e746ef8f780\" class=\"forminator-input forminator-field--phone\" data-required=\"1\" aria-required=\"true\" autocomplete=\"off\" \/><\/div><\/div><\/div><div class=\"forminator-row\"><div id=\"address-1\" class=\"forminator-field-address forminator-col forminator-col-12\"><div class=\"forminator-row\"><div id=\"address-1-street_address\" class=\"forminator-col\"><div class=\"forminator-field\"><label for=\"forminator-field-address-1-street_address_69e746ef8f780\" id=\"forminator-field-address-1-street_address_69e746ef8f780-label\" class=\"forminator-label\">4. Direcci\u00f3n: calle, n\u00famero, y n\u00ba habitaci\u00f3n <span class=\"forminator-required\">*<\/span><\/label><input type=\"text\" name=\"address-1-street_address\" placeholder=\"\" id=\"forminator-field-address-1-street_address_69e746ef8f780\" class=\"forminator-input\" data-required=\"1\" aria-required=\"true\" autocomplete=\"address-line1\" value=\"\" \/><\/div><\/div><\/div><\/div><\/div><div class=\"forminator-row\"><div id=\"textarea-1\" class=\"forminator-field-textarea forminator-col forminator-col-12\"><div class=\"forminator-field\"><label for=\"forminator-field-textarea-1_69e746ef8f780\" id=\"forminator-field-textarea-1_69e746ef8f780-label\" class=\"forminator-label\">5. Tell us what the problem is<\/label><textarea name=\"textarea-1\" placeholder=\"\" id=\"forminator-field-textarea-1_69e746ef8f780\" class=\"forminator-textarea\" rows=\"6\" style=\"--forminator-textarea-min-height:140px;\" ><\/textarea><\/div><\/div><\/div><div class=\"forminator-row\"><div id=\"upload-2\" class=\"forminator-field-upload forminator-col forminator-col-12\"><div class=\"forminator-field\"><label for=\"forminator-field-upload-2_69e746ef8f780\" id=\"forminator-field-upload-2_69e746ef8f780-label\" class=\"forminator-label\">6. Upload one or more photos of the problem<\/label><div class=\"forminator-multi-upload\" data-element=\"upload-2_69e746ef8f780\"><input type=\"file\" name=\"upload-2[]\" id=\"forminator-field-upload-2_69e746ef8f780\" class=\"forminator-input-file forminator-field-upload-2_69e746ef8f780-19281\" multiple=\"multiple\" data-method=\"ajax\" data-size=\"8000000\" data-size-message=\"Maximum file size allowed is 8 MB. \"><div class=\"forminator-multi-upload-message\" aria-hidden=\"true\"><span class=\"forminator-icon-upload\" aria-hidden=\"true\"><\/span><p>Drag and Drop (or) <a class=\"forminator-upload-file--forminator-field-upload-2_69e746ef8f780\" href=\"#\" onclick=\"return false;\">Choose Files<\/a><\/p><\/div><\/div><ul class=\"forminator-uploaded-files upload-container-upload-2_69e746ef8f780\"><\/ul><\/div><\/div><\/div><div class=\"forminator-row\"><div id=\"radio-1\" class=\"forminator-field-radio forminator-col forminator-col-12\"><div role=\"radiogroup\" class=\"forminator-field\" aria-labelledby=\"forminator-radiogroup-radio-1-69e746ef8f780-label\"><span id=\"forminator-radiogroup-radio-1-69e746ef8f780-label\" class=\"forminator-label\">7. How urgent do you need it fixed? <span class=\"forminator-required\">*<\/span><\/span><label id=\"forminator-field-radio-1-label-1\" for=\"forminator-field-radio-1-1-69e746ef8f780\" class=\"forminator-radio\" title=\"Very urgent\"><input type=\"radio\" name=\"radio-1\" value=\"one\" id=\"forminator-field-radio-1-1-69e746ef8f780\" aria-labelledby=\"forminator-field-radio-1-label-1\" data-calculation=\"0\"   data-hidden-behavior=\"zero\"\/><span class=\"forminator-radio-bullet\" aria-hidden=\"true\"><\/span><span class=\"forminator-radio-label\">Very urgent<\/span><\/label><label id=\"forminator-field-radio-1-label-2\" for=\"forminator-field-radio-1-2-69e746ef8f780\" class=\"forminator-radio\" title=\"Somewhat urgent\"><input type=\"radio\" name=\"radio-1\" value=\"two\" id=\"forminator-field-radio-1-2-69e746ef8f780\" aria-labelledby=\"forminator-field-radio-1-label-2\" data-calculation=\"0\"   data-hidden-behavior=\"zero\"\/><span class=\"forminator-radio-bullet\" aria-hidden=\"true\"><\/span><span class=\"forminator-radio-label\">Somewhat urgent<\/span><\/label><label id=\"forminator-field-radio-1-label-3\" for=\"forminator-field-radio-1-3-69e746ef8f780\" class=\"forminator-radio\" title=\"Not very urgent\"><input type=\"radio\" name=\"radio-1\" value=\"Poco-urgente\" id=\"forminator-field-radio-1-3-69e746ef8f780\" aria-labelledby=\"forminator-field-radio-1-label-3\" data-calculation=\"0\"   data-hidden-behavior=\"zero\"\/><span class=\"forminator-radio-bullet\" aria-hidden=\"true\"><\/span><span class=\"forminator-radio-label\">Not very urgent<\/span><\/label><label id=\"forminator-field-radio-1-label-4\" for=\"forminator-field-radio-1-4-69e746ef8f780\" class=\"forminator-radio\" title=\"Not urgent at all\"><input type=\"radio\" name=\"radio-1\" value=\"Nada-urgente\" id=\"forminator-field-radio-1-4-69e746ef8f780\" aria-labelledby=\"forminator-field-radio-1-label-4\" data-calculation=\"0\"   data-hidden-behavior=\"zero\"\/><span class=\"forminator-radio-bullet\" aria-hidden=\"true\"><\/span><span class=\"forminator-radio-label\">Not urgent at all<\/span><\/label><\/div><\/div><\/div><input type=\"hidden\" name=\"referer_url\" value=\"\" \/><div class=\"forminator-row forminator-row-last\"><div class=\"forminator-col\"><div class=\"forminator-field\"><button class=\"forminator-button forminator-button-submit\">Submit<\/button><\/div><\/div><\/div><input type=\"hidden\" id=\"forminator_nonce\" name=\"forminator_nonce\" value=\"31ef73dca2\" \/><input type=\"hidden\" name=\"_wp_http_referer\" value=\"\/en\/wp-json\/wp\/v2\/pages\/19269\" \/><input type=\"hidden\" name=\"form_id\" value=\"19281\"><input type=\"hidden\" name=\"page_id\" value=\"19269\"><input type=\"hidden\" name=\"form_type\" value=\"default\"><input type=\"hidden\" name=\"current_url\" value=\"https:\/\/valroom.com\/en\/incidencias\/\"><input type=\"hidden\" name=\"render_id\" value=\"1\"><input type=\"hidden\" name=\"forminator-multifile-hidden\" class=\"forminator-multifile-hidden\"><input type=\"hidden\" name=\"action\" value=\"forminator_submit_form_custom-forms\"><input type=\"hidden\" name=\"trp-form-language\" value=\"en\"\/><\/form><\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>YA VAMOS&#8230; FORMULARIO DE RESOLUCI\u00d3N DE INCIDENCIAS Este formulario sirve para resolver cualquier incidencia que puedas tener en tu alojamiento. En cuanto recibamos el formulario, nos encargaremos de resolverlo lo antes posible.<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"footnotes":""},"class_list":["post-19269","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/valroom.com\/en\/wp-json\/wp\/v2\/pages\/19269","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/valroom.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/valroom.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/valroom.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/valroom.com\/en\/wp-json\/wp\/v2\/comments?post=19269"}],"version-history":[{"count":28,"href":"https:\/\/valroom.com\/en\/wp-json\/wp\/v2\/pages\/19269\/revisions"}],"predecessor-version":[{"id":19349,"href":"https:\/\/valroom.com\/en\/wp-json\/wp\/v2\/pages\/19269\/revisions\/19349"}],"wp:attachment":[{"href":"https:\/\/valroom.com\/en\/wp-json\/wp\/v2\/media?parent=19269"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}